OUR MAYOR MOBILE APP

PART I-IT Automation LLC - Terms and Conditions FOR OUR MAYOR MOBILE APP

Thank you for choosing IT Automation LLC. Please carefully read these Terms and Conditions before using the Our Mayor Mobile App (OMMA). These Terms govern your access to and use of the mobile application, website, and related services (collectively, the "Services"). By using or accessing OMMA, you agree to these Terms. If you do not agree, please do not use the Services.

Certain features of OMMA may be available on a subscription basis. If a subscription auto-renews and you do not cancel before renewal, you will be automatically charged for the next service period.

"We," "Us," or "Our" refers to IT Automation LLC, the provider of OMMA. "You" or "User" refers to any individual accessing or using OMMA. "Services" refers to the features and functionalities provided through OMMA and associated platforms. To understand how we collect and handle your data, please review our Privacy Policy.

OMMA is not intended for children under 13 years old. By using OMMA, you confirm that you are at least 18 years old or have legal guardian consent. If we discover that we have collected personal data from a child under 13 without parental consent, we will promptly delete it.

By:

1. Downloading and using OMMA
2. Creating an account
3. Accessing or using its features
4. Agreeing electronically to these Terms

You agree to be bound by these Terms. If using OMMA on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, please discontinue use immediately.

By using OMMA, you confirm that you are at least 18 years old or authorized to act on behalf of a legal entity.

By accessing OMMA, you agree to:

• Use the app only for lawful purposes and in compliance with applicable laws.
• Provide accurate and up-to-date information when creating an account. • Refrain from impersonating others or misrepresenting your affiliation with any person or entity.
• Ensure that your device and software meet the necessary technical requirements to use OMMA.

We may update these Terms periodically to:

• Comply with laws and regulations
• Implement security measures
• Improve features and functionalities
• Reflect new technology advancements

Significant changes will be communicated to you in advance through reasonable means (e.g., email or app notifications). Continued use of OMMA after updates means you accept the revised Terms. If you do not agree to the changes, you must stop using OMMA and request account termination.

Subscription & Auto-Renewal

There is no subscription policy, and our application does not receive any payments for use. Any changes to the free account will be notified accordingly to the user agreement in the future.

To use certain features of OMMA, you may need to create an account by providing:

• Your First Name, Last Name, Email Address and Contact Telephone Number
• A secure password

You are responsible for maintaining account confidentiality by logging out. Do not share your credentials. If you suspect unauthorized access, contact us immediately.

All features are currently available for free as part of trial version. There are no charges for using the application features in the current version.

The current version of Our Mayor Mobile App does not include a subscription model. As there are no subscriptions, refunds do not apply.

Email support@ourmayorusa.com for cancellation or removal of your membership.

OMMA grants you a non-exclusive, non-transferable, limited license to use the mobile app and its features. You may not:

• Reverse-engineer, decompile, or modify the app
• Sell, sublicense, or distribute OMMA without permission
• Use OMMA for illegal purposes

By using OMMA, you agree not to:

• Use OMMA for any illegal, fraudulent, or unauthorized activities
• Send spam, viruses, or malicious content
• Interfere with network security or disrupt OMMA services
• Violate any applicable laws or regulations

If you engage in prohibited activities, IT Automation LLC reserves the right to suspend or terminate your account without notice.

If you submit feedback, reviews, or suggestions to OMMA, you grant IT Automation LLC a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, and distribute such content for app improvement and marketing purposes.

Users must not submit content that is:

• False, misleading, or defamatory.
• Offensive, obscene, or violates intellectual property rights.
• Used for commercial solicitation or spam.

OMMA is provided "as is" without guarantees of uninterrupted availability. Downtime may occur due to technical, maintenance, or security issues.

IT Automation LLC does not warrant that OMMA will be error-free or meet your specific needs. You assume all risks associated with using the Services.

IT Automation LLC is not liable for:

• Loss of data
• Service interruptions
• Indirect or incidental damages

We are not liable for any device loss or malfunctions resulting from the misuse of our services.

OMMA may provide access to news, Al-generated insights, or third-party services. IT Automation LLC does not:

• Endorse or verify the accuracy of external content.
• Guarantee that Al-driven recommendations are error-free.
• Assume liability for damages resulting from reliance on third-party data.

You agree to indemnify and hold harmless IT Automation LLC from any claims, damages, or losses resulting from:

• Your misuse of OMMA
• Violations of these Terms
• Unauthorized activities using your account

IT Automation LLC reserves the right to suspend or terminate your account if:

• You fail to make payments for subscription-based services
• You violate prohibited use policies
• We are required by law to do so

If you wish to terminate your OMMA account, you may do so by:

Sending an email request to support@ourmayorusa.com with your registered email and account details. Deleting the app from your device does not automatically remove your account. You must request deactivation.

These Terms are governed by the laws of North Carolina, USA. Any disputes will first attempt to be resolved informally. If unresolved, legal action will be taken in a North Carolina jurisdiction. If local laws require specific consumer rights, they shall apply in addition to these Terms.

By using OMMA, you agree that any claims must be filed individually and not as part of a class action lawsuit.

IT Automation LLC reserves the right to modify, discontinue, or terminate OMMA at any time. If services are discontinued, we will provide advance notice and issue prorated refunds for paid subscriptions.

OMMA may include links or integrations with third-party services. IT Automation LLC is not responsible for third-party content, security, or data handling.

You are responsible for any mobile data or internet usage fees incurred while using OMMA.

IT Automation LLC is not liable for service interruptions due to events beyond our control (e.g., natural disasters, cyberattacks).

For questions or support, contact us at:

Email: support@ourmayorusa.com

Address: 1155 Kildaire Farm Road, Suite# 102, Cary, NC 27511

By using OMMA, you acknowledge and agree to these Terms.

Thank you for choosing IT Automation LLC!

PART II - COMMITMENT TO DATA PRIVACY, SECURITY, AND PLATFORM INTEGRITY

At Our Mayor Mobile App, your privacy and security are paramount. We believe that a trusted civic engagement tool must not only empower citizens but also protect the sensitive information you share with us. Our platform is engineered to ensure that every piece of data you provide is handled with the utmost care from collection and storage to processing and retention. This document outlines our policies and practices regarding data privacy, retention, and overall application and platform security, reflecting our commitment to safeguarding your digital experience.

Your trust is the cornerstone of our service. When you use Our Mayor Mobile App, you remain the sole owner of your data. We adhere to industry standards and best practices similar to those outlined in Microsoft's diagnostic data guidelines, ensuring that only essential diagnostic information is collected. This minimal data collection is strictly limited to maintaining core app functionality such as performance monitoring, security updates, and troubleshooting-and never extends to personal details, file content, or unrelated third-party information. We collect only the data that is absolutely necessary to ensure a secure and seamless experience. Minimal account registration details are used solely for the purpose of improving service quality and updating our privacy practices. Rest assured, your information is used exclusively to enhance your experience and is never exploited for purposes outside our stated objectives.

AAt Our Mayor Mobile App, we implement clear data retention policies designed to balance operational needs with user privacy. Data is stored only as long as necessary to deliver our services, comply with regulatory requirements, and fulfill legitimate business purposes. We regularly review our data retention schedules to ensure that any information held is relevant and secure, and we securely dispose of data when it is no longer needed.
This disciplined approach minimizes risk and reinforces our commitment to protecting your privacy. By retaining only essential data for the minimum required duration, we reduce exposure to potential vulnerabilities and align with the best practices mandated by modern data privacy standards and regulations.
Users can request:

• A copy of all personal data collected by Our Mayor Mobile App.
• Deletion of their data, subject to legal and operational requirements.

Requests can be made via support@ourmayorusa.com, and we will process them within 30 days. Some data may be retained if legally required (e.g., tax records, security logs).

Our Mayor Mobile App may use cookies, analytics tools, and tracking technologies to improve performance and user experience.

• Essential Cookies: Required for basic app functionality.
• Analytics Cookies: Used for performance tracking (e.g., Google Analytics).
• Third-Party Integrations: Some features (e.g., social logins) may involve third-party data processing.
• Users can manage tracking preferences via app settings or browser controls.

In the event of a security breach affecting user data, we will:

• Conduct an immediate investigation and mitigate any vulnerabilities.
• Notify affected users within 72 hours, as required under GDPR and similar regulations.
• Provide guidance on recommended actions (e.g., password resets, fraud monitoring).
• Report breaches to relevant authorities where required by law.

Beyond data protection, our commitment extends to the overall security of the application and underlying platform. Our Mayor Mobile App is built from the ground up with security in mind, incorporating best practices at every layer:

• Secure Development Lifecycle: Our development process integrates security considerations at every stage. from design through deployment, ensuring that vulnerabilities are addressed early and often.
• Regular Penetration Testing: We conduct thorough penetration testing and vulnerability assessments to identify and mitigate potential security risks before they can impact users.
• Resilient Infrastructure: Our platform is hosted on a secure cloud infrastructure that provides scalable, reliable, and robust performance, coupled with advanced disaster recovery mechanisms.
• Continuous Improvement: Security is not a one-time effort. We are committed to continuously evolving our security protocols in response to new challenges, ensuring that our platform remains a safe space for community engagement.

We adhere strictly to the Data Privacy Act and other relevant regulations, ensuring that our practices not only meet but exceed legal requirements. Our privacy and security policies are periodically reviewed and updated to reflect emerging best practices, technological advancements, and the evolving needs of our community.

Looking forward, we remain dedicated to enhancing our security framework, implementing innovative solutions, and engaging with experts in the field to further strengthen our platform. We invite you to reach out with any feedback or inquiries, as your input is invaluable in our ongoing quest to create a secure, transparent, and user-centric experience.

Our Mayor Mobile App complies with global data protection regulations, including the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for residents of California.

• GDPR Compliance: Users can request access to their data, request corrections, limit processing, or request deletion of their information.
• CCPA Compliance: We do not sell user data. California residents can request details on what personal information we collect and how it is used.
• Other Regional Laws: We align with applicable privacy laws in jurisdictions where we operate, ensuring compliance with evolving global standards.

At Our Mayor Mobile App, we are committed to providing a secure and seamless digital experience. By prioritizing data privacy, enforcing rigorous data retention policies, and maintaining robust application and platform security, we ensure that your trust is well-placed. Our ongoing efforts to refine and advance our security measures stand as a testament to our commitment to protecting your information, fostering a secure environment where your voice can be heard and your data remains safe.

Thank you for using Our Mayor Mobile App—where your privacy, security, and community engagement are our top priorities.

This document is intended to provide a comprehensive overview of our data privacy and security practices.

For further information or specific inquiries, please contact our support team. IT Automation LLC Information Security and Support Team

Email: sales@itautomation.com
Web: www.itautomation.com